Effective Date: July 11, 2025

At Moviestuff.ca, we strive to provide high-quality products and excellent service. If you’re not fully satisfied with your purchase, we’re here to help.

Refund Eligibility

You may be eligible for a refund if:

• Your item arrived damaged or defective (Excepted CD, DVD, Blu-Ray, 3D, 4K Cases)
• You received the wrong item
• Your digital product failed to download or function as described
  

Refund requests must be submitted within 30 days of purchase.

 Non-Refundable Items

The following are not eligible for refunds:

• Discounted, clearance or dolloratuff items
• CD, DVD, LP, VHS,
• Services that have already been rendered

How to Request a Refund

To request a refund, please email infomoviestuff@gmail.com with:

• Your order number
• A brief explanation of the issue
• Any relevant photos or screenshots

We’ll review your request within 30 business days and notify you of the outcome.

Exchanges

If your item is defective or damaged, we’re happy to offer an exchange. Please contact us using the same method listed above.

Refund Processing Time

Approved refunds will be issued to your original payment method within 30 business days. Timing may vary depending on your bank or credit card provider.